TERMS OF SERVICE

OVERVIEW

This website is operated by Dresser Marine, LLC, doing business as Confident Captain. Throughout the site, the terms “we,” “us,” and “our” refer to Dresser Marine, LLC/Confident Captain. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions (“Terms of Service” or “Terms”). These Terms apply to all users, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

SECTION 1 – ACCEPTANCE OF TERMS

By using our services or purchasing our courses, you agree to these Terms of Service. If you do not agree, you may not use our website or services. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the site following any changes constitutes acceptance of those changes.

SECTION 2 – ONLINE LEARNING AT YOUR OWN RISK

Our online courses and services are provided on an “as-is” basis, and all learning is conducted at your own risk. We make no guarantees regarding your ability to pass exams or obtain certification as a result of taking our courses. You are responsible for ensuring that you meet all requirements and qualifications for any certifications you seek.

SECTION 3 – BEHAVIORAL STANDARDS AND TERMINATION OF SERVICE

We maintain the right to remove any user from our programs without notice for inappropriate behavior, including but not limited to rudeness, abusive language, harassment, or any conduct we deem unacceptable, whether via email, text, phone, or other communication methods. Such removals will be at our sole discretion, and no refunds will be issued.

SECTION 4 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our services without express written permission from us.

SECTION 5 – ACCURACY AND TIMELINESS OF INFORMATION

We do our best to ensure that all information provided on our site is accurate and current. However, we are not responsible for any inaccuracies or omissions. All information is provided for general information purposes and should not be relied upon without consulting more accurate or timely sources.

SECTION 6 – MODIFICATIONS TO SERVICE AND PRICES

Prices and services are subject to change without notice. We reserve the right to modify or discontinue our services at any time without liability to you or any third party.

SECTION 7 – ACCOUNT INFORMATION AND BILLING ACCURACY

You agree to provide accurate and up-to-date account and billing information for all purchases made through our site. We reserve the right to refuse or cancel any orders if we suspect fraud or unauthorized activity.

SECTION 8 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools over which we have no control or input. You agree that such tools are provided “as-is” and that we have no liability arising from your use of these tools.

SECTION 9 – USER COMMENTS AND FEEDBACK

By submitting comments or feedback, you grant us the right to use, edit, and publish them in any medium without compensation. We are under no obligation to maintain any comments in confidence or to respond to them.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy, which is available on our website.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions in our content at any time without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using our site or its content for any unlawful purpose, to solicit others to perform unlawful acts, or to violate any laws. We reserve the right to terminate your use of our service for violating any of these prohibitions.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Our services are provided “as-is” without any warranties of any kind. We disclaim all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our services.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Dresser Marine, LLC/Confident Captain and its affiliates from any claims, damages, or expenses arising out of your use of our services or your violation of these Terms.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect.

SECTION 16 – TERMINATION

We may terminate or suspend your access to our services at any time, without notice or liability, if we determine that you have violated these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Dresser Marine, LLC/Confident Captain and supersede all prior agreements.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Rhode Island.

SECTION 19 – REFUND POLICY

Once a course has been purchased and you have logged into the platform, no refunds will be provided. This policy is in place because, upon logging in, you may have already accessed or downloaded our proprietary materials. By purchasing our courses, you agree to this no-refund policy.

SECTION 20 – INTELLECTUAL PROPERTY

All content provided through our services, including but not limited to course materials, videos, text, graphics, and logos, is the property of Dresser Marine, LLC and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise use any content from our services without our express written consent.

SECTION 21 – FORCE MAJEURE

Dresser Marine, LLC shall not be liable for any failure to perform its obligations under these Terms if such failure results from circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, pandemics, or governmental actions.

SECTION 22 – DISPUTE RESOLUTION

Any disputes arising out of or related to these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Rhode Island, and the arbitrator’s decision shall be final and binding. By agreeing to these Terms, you waive your right to a trial by jury or to participate in a class action lawsuit.

SECTION 23 – USER RESPONSIBILITIES

As a user, you are responsible for ensuring that you have the necessary equipment, software, and internet connection to access our online services. We are not responsible for any technical difficulties that arise from your equipment or connection issues.

SECTION 24 – COURSE CERTIFICATION AND COMPLETION

Certification for completing our courses will only be awarded to users who meet all specified criteria, including but not limited to completing all modules, passing required assessments, and adhering to our behavioral standards.

SECTION 25 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. It is your responsibility to review these Terms periodically. Continued use of our services following any changes indicates acceptance of those changes.

SECTION 26 – CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us at [email protected].